Privacy Policy

This Privacy Policy ("Policy") explains how Baatuni ("Baatuni", "we", "us", or "our"), operated by WHISMURWAVE INC, collects, uses, stores, shares, and protects your information when you use our website, applications, APIs, products, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Policy. If you do not agree with this Policy, please discontinue use of the Services immediately.

Information You Provide

We may collect information you voluntarily provide, including:

• Name, email address, username, password, and profile details;
• Payment and billing information;
• Customer support inquiries and communications;
• User-submitted content, files, prompts, recordings, or messages;
• Account preferences and settings.

Communication and Call Data

Depending on the Services used, we may collect:

• Call recordings and transcripts;
• Caller and recipient phone numbers;
• Communication metadata such as timestamps, duration, and interaction logs.

Authorized administrators or system personnel may access such data for support, security, compliance, quality assurance, and operational purposes.

Automatically Collected Information

We may automatically collect certain technical and usage information, including:

• IP address;
• Device identifiers;
• Browser type and operating system;
• Usage patterns and interaction data;
• Cookies and similar tracking technologies.

Disabling cookies may impact certain features or functionality of the Services.

We use collected information for purposes including:

• Providing, maintaining, and improving the Services;
• Processing transactions and subscriptions;
• Responding to support requests and inquiries;
• Monitoring security, fraud prevention, and abuse detection;
• Personalizing user experience;
• Conducting analytics and performance monitoring;
• Sending service-related communications and updates;
• Sending marketing communications where permitted by law or consented to by you;
• Complying with legal obligations and enforcing our Terms.

Service Providers

We may share information with trusted third-party vendors and service providers that assist us in operating the Services, including hosting providers, payment processors, analytics providers, and communication infrastructure providers. Such parties are contractually obligated to protect your information.

Legal Requirements

We may disclose information where required by law, regulation, legal process, or governmental request, or where necessary to protect our legal rights, prevent fraud or abuse, or protect user safety or security.

Business Transfers

In connection with a merger, acquisition, financing, restructuring, or sale of assets, user information may be transferred as part of the business transaction.

No Sale of Personal Information

We do not sell or rent your personal information to third parties for their direct marketing purposes.

We retain information for as long as necessary to:

• Provide the Services;
• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements.

If you request account deletion, we will take commercially reasonable steps to remove your personal data, subject to legal, regulatory, or operational retention requirements.

Inactive accounts and associated data may be deleted after extended periods of inactivity, including after three (3) years where applicable.

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect your information, including encryption, access controls, secure infrastructure, and monitoring and security practices.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data. You acknowledge and accept these risks when using the Services.

Subject to applicable laws, you may have the right to:

• Access and review your personal data;
• Correct inaccurate information;
• Request deletion of your information;
• Withdraw consent where applicable;
• Opt out of marketing communications.

You may exercise these rights by contacting us at: baatuni.support@gmail.com

The Services may contain links or integrations with third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of third-party services. Your interactions with such services are governed by their own privacy policies and terms.

Our Services are not directed toward children under the age required by applicable law, and we do not knowingly collect personal information from minors without appropriate consent. If we become aware that personal information has been collected from a child without authorization, we will take reasonable steps to delete such information.

Your information may be processed and stored in countries other than your country of residence, where data protection laws may differ. By using the Services, you consent to such transfers where permitted by law.

To the fullest extent permitted by law, Baatuni and WHISMURWAVE INC disclaim liability for unauthorized access, data breaches, loss of data, or other security incidents beyond our reasonable control.

We reserve the right to modify or update this Privacy Policy at any time. Updated versions will become effective immediately upon posting on our website or Services. Continued use of the Services after updates constitutes acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

baatuni.support@gmail.com